Indevtech Blog

Indevtech has been serving the Honolulu area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The CRM is the Consummate Business Management Tool

The CRM is the Consummate Business Management Tool

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.

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You Can’t Afford to Ignore a Ticked Off Customer

b2ap3_thumbnail_angry_customers_400.jpgHaving confidence in your ability to run your business is an important thing to have, but it doesn’t matter how much confidence you have if your customers beg to differ. After all, without them, your business wouldn’t be where it is today. This is why it’s important to listen to what your customers say, and if it’s not positive, you need to resolve the problem as quickly as possible.

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Business technology can often put business owners in a tough spot. There are dozens of options out there in terms of hardware and software alike, each promising earth-shattering changes… many with an equally earth-shattering price tag. This presents a significant dilemma for business owners. While the goal is to innovate and empower their teams, it can seem like many of these tools are simply not worth the investment, but at the same time, denying access feels like denying innovation. The solution to this dilemma, however, is fortunately simple: leaning on data to inform your decisions and enable yourself to say the dreaded two-letter word: “no.”

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Indevtech Incorporated
Pacific Guardian Center, Mauka Tower
737 Bishop Street, Suite 2070
Honolulu, Hawaii 96813-3205

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