Indevtech Blog

Indevtech has been serving the Honolulu area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Beyond the Doorbell: The Invisible Data Ring Cameras Collect

Beyond the Doorbell: The Invisible Data Ring Cameras Collect

When it comes to technology, there is a constant friction between convenience and security. No consumer device illustrates this tension better than the Ring doorbell. To most, it is a tool to catch porch pirates; to IT professionals, it is a persistent IoT sensor with a direct, unencrypted line into one of the world’s most massive cloud ecosystems.

The real controversy isn't about filming a sidewalk; it’s the transparency gap between what is being captured and what the company openly admits to. Most users believe they are buying a digital peephole, but the reality of how Amazon captures, processes, and utilizes that data is far more complex.

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The Architect of Your Feed: How to Take Control of the Algorithm

The Architect of Your Feed: How to Take Control of the Algorithm

You’ve likely felt it: that uncanny sense that your phone is eavesdropping or that the Internet is feeding you exactly what you love and everything you hate. We call it the Algorithm; the thing that decides what we see, who we talk to, and what we believe.

The algorithm isn't a single entity; it’s a hyper-focused, data-driven librarian with one specific goal: to keep you engaged longer and longer so the company can make more money. By treating your attention as a currency, platforms have built sophisticated engines that don’t just show you content; they predict your future behavior. Here is how the world’s biggest digital companies are shaping your worldview.

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Don’t Let Poor Technology Implementation Sour Your Opinion Of It

Don’t Let Poor Technology Implementation Sour Your Opinion Of It

Tell me if this has ever happened to you: you invest in a high-priced technology solution, only to find that the solution isn’t what your business needs. The technology is effectively a “lemon,” where it costs your business a lot of money without any real return on the investment. This sometimes happens when you use technology to fix a short-term problem without a clear long-term strategy; you lose money and productivity due to incompatibility issues, and without a strategic roadmap to move forward, you’re left wondering where you’ve gone wrong.

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Garbage In, Legal Disaster Out: The Urgent Need for an AI Acceptable Use Policy

Garbage In, Legal Disaster Out: The Urgent Need for an AI Acceptable Use Policy

Remember Tay? Microsoft's 2016 AI chatbot that the internet turned into a wildly offensive, racist mess in just 16 hours? It was a spectacular, public failure that proved one thing: Garbage In, Garbage Out.

Today, the garbage isn't just on Twitter. It's the highly sensitive, proprietary data your own employees are accidentally leaking into the public domain.

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What Classic Piece of Advice Could Seriously Hurt Your Business?

What Classic Piece of Advice Could Seriously Hurt Your Business?

We’ve all said it. It’s the unofficial motto of pragmatism, the quiet commitment to frugality that businesses cling to: If it ain't broke, don't fix it.

It feels responsible. It feels safe.

Here is the hard truth from an IT professional: When it comes to your business technology, this motto is a recipe for disaster. It is the single most dangerous, most expensive, and highest-risk strategy you can have.

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Frustrated by Your AI Results? A Better Prompt is Within Reach

Frustrated by Your AI Results? A Better Prompt is Within Reach

If you’ve played with AI for any purpose, but particularly for your business’ benefit, you may have found your results less than impressive. One of the biggest challenges of working with artificial intelligence is our assumption that our instructions are sufficient, even when they are vague or non-specific.

A prompt of this caliber will not produce the quality responses that you need. Instead, you need to use “prompt engineering” to come up with a request that will. Fortunately, you can improve your prompts considerably by simply remembering three things.

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Yes or No: Smart Tech Investments for Your Business

Yes or No: Smart Tech Investments for Your Business

Nowadays, technology isn't just an advantage; it's an essential part of everything you do; and with endless new tools appearing, how do you decide which tech investments are genuinely good for your business and which are just distractions? Saying yes to everything can drain your budget, while saying no to the right innovation can leave you behind.

Navigating this is difficult and needs a smart approach. Here are key tips to help you know when to embrace new technology and when to politely decline:

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Cutting-Edge Technology That Moves the Needle

Cutting-Edge Technology That Moves the Needle

Businesses need to innovate and there are many ways in which they can do so today. There are new solutions emerging all the time, and this month we thought we’d introduce you to three that are really moving the needle.

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3 Tips for Seamless Software Integration

3 Tips for Seamless Software Integration

Putting new software into your business can feel just as tricky as any other action you are going to take. If it doesn't go well, it can lead to headaches, confused employees, and wasted money. Here are three simple tips to help you add new software without the stress.

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The 3 Pillars of a Modern Data Backup System

The 3 Pillars of a Modern Data Backup System

A good data backup system is like having insurance for your data. Yes, you hope you never have to use it, but you’ll be glad to have it if you do. Today, we want to cover three of the biggest components of any modern data backup system and how we can use the latest technology to make your data backups as seamless a process as possible.

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AI Can Make You More Money (Here’s How)

AI Can Make You More Money (Here’s How)

How do you approach decision-making for your business? While it might be tempting to forego critical thought and rely on your gut instinct for major decisions, we urge you to instead follow the data and observe what it’s trying to tell you. If data analysis sounds like pulling teeth, however, you’ll be relieved to know that AI tools have made it significantly easier to analyze large amounts of data and make more informed decisions.

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Small Businesses Are Locked Into AI

Small Businesses Are Locked Into AI

Artificial intelligence, or AI, can be found in pretty much every facet of business these days, and CIOs are more tempted than ever to use innovative AI tools. There are plenty of reasons: they can increase efficiency and do the mundane things that need to be done, but are more expensive. AI is more than just for generative content; strategic implementation means implementing the right tools for your business and taking action in a calculated manner.

Today, we want to explore the dangers of rushed adoption and why it’s important to carefully consider your business’ use of AI. The consequences of not doing so can be dangerous, to say the least.

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How a VPN Does (and Doesn’t) Protect Your Business

How a VPN Does (and Doesn’t) Protect Your Business

What if we told you that not all VPNs were created equal? What if we said that some are meant to be used by consumers, while others are meant to be used for businesses that need to keep data secure while out of the office? Today, we want to clear up some misconceptions about what virtual private networks do, how they work, and what they actually protect you from—as well as how you can get started with a business-grade VPN today.

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The Problem with Traditional Telephone Systems

The Problem with Traditional Telephone Systems

Business telephone systems are an interesting topic to consider these days. On one hand, you have the Internet, a sophisticated communication infrastructure that connects you with countless opportunities, but on the other, you have email and phone systems, which are direct lines to your business. At the end of the day, your customers will connect with you by phone—and as you might have guessed, how your business handles telephone calls matters.

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What’s the Difference Between an Update and an Upgrade?

What’s the Difference Between an Update and an Upgrade?

Updates and upgrades are expensive, but that doesn’t mean your business can afford to skip them. More often than not, ignoring an update or upgrade to your technology is going to result in eventual bugs, hardware issues, and security vulnerabilities that can only be addressed with an update or an upgrade. First of all, what’s the difference between the two, and how do you know which one is necessary in a given situation?

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5 Warning Signs Your Device Needs More (or New) RAM

5 Warning Signs Your Device Needs More (or New) RAM

There are a lot of issues that can impact the operations of your business, many of which are rooted in the hardware components of your computers. One of the most common issues with devices that are on their way out is issues with RAM. What is RAM, and how do you know if it’s time for a replacement?

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How Data Can Help You Outsmart the Competition

How Data Can Help You Outsmart the Competition

For anyone who has seen the movie Moneyball, remember Billy Beane and the Oakland A's? In the early 2000s, Beane revolutionized baseball with "Moneyball," a radical approach to team building. Faced with a shoestring budget, he eschewed traditional scouting metrics and instead used sabermetrics—advanced statistical analysis—to identify undervalued players. The result? A small-market team consistently outperforming richer rivals, proving that data, not just dollars, could buy success.

Fast forward to today, and the principles of Moneyball are more relevant than ever for modern businesses. In an increasingly competitive landscape, every company, regardless of size or industry, can leverage data to make smarter decisions, optimize resources, and ultimately, build a better business for less.

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Do You Really Know How Much That Fax Machine Is Costing You?

Do You Really Know How Much That Fax Machine Is Costing You?

Let’s face it, your business probably can’t remember the last time it used that old fax machine sitting in the corner. It’s taking up precious time, money, and resources that could be reinvested into other parts of your business. Don’t believe us? Here are three reasons why you should ditch the fax machine.

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Technology Upgrades are the Last Thing You Should Postpone

Technology Upgrades are the Last Thing You Should Postpone

If your business’ technology seems to be a-okay, the thought of updating it may seem unnecessary. This is decidedly not the case. Updates are what keep your business functioning (and therefore, profitable), while every skipped update opens you up to vulnerabilities, bugs, and much more severe consequences when you experience a true threat.

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IT Updates are Important Enough to Deserve Your Attention

IT Updates are Important Enough to Deserve Your Attention

Updates are critical for the continued utility and security of any computer system or program. That said, updates aren’t always perfect. It’s possible that even a routine update could sideline your critical applications. If this happens, you’re dealing with downtime and failing to serve your customers… all because you were trying to do the right thing and maintain your technology.

Make no mistake: updates are crucial, so to make sure they don’t disrupt your business, they need to be approached with strategy and discipline.

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Let me ask you something: say you had promised to protect someone, keeping them safe and healthy. Would you want them to actively partake in risky—and in many cases, completely avoidable—situations? Of course not. So, why would a business’ insurance provider want to provide coverage if that business did nothing to prevent a cybersecurity event? They wouldn’t… and as a result, many providers are establishing minimum safeguards and compliance requirements to help protect themselves. Let’s go over what these safeguards are so that your safety nets will be there when you need them.

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Indevtech Incorporated
Pacific Guardian Center, Mauka Tower
737 Bishop Street, Suite 2070
Honolulu, Hawaii 96813-3205

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