Indevtech Blog

Indevtech has been serving the Honolulu area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The 80/20 Rule Of AI in IT Service Delivery

The 80/20 Rule Of AI in IT Service Delivery

Why the Future Belongs to Elite Engineers.

Artificial intelligence is rapidly transforming IT service delivery. Tasks that once took hours are now resolved in seconds through automation and self-service tools. We're entering an era where the routine is handled by machines, and only the most complex, high-stakes problems reach a human.

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Employee Spotlight: Kemis Hancock

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I’m a proud Texas native, recently stationed here in beautiful Hawaii. It’s been an incredible blessing to experience island life and embrace the local culture. My journey at Indevtech has only just begun, but I’m already energized by the opportunities ahead.

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The Cloud is a Game-Changer for Your Business

The Cloud is a Game-Changer for Your Business

One piece of technology that's become essential to modern business is the cloud. You hear the term constantly, but what does it actually mean for your business, especially as we navigate 2025? Today, we unpack this very topic.

Our team specializes in proactive business technology support, and helping organizations understand and leverage the cloud is a core part of what we do. Forget confusing jargon; let's break down what the cloud is and why it's a powerful tool for businesses of all sizes.

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Real Scam Call Breakdown: How “Fake QuickBooks Support” Tricks You Out of Thousands

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This month, we intercepted a real-life scam where fraudsters posed as QuickBooks support, tricking a small business into nearly sending themover $2,600. We’re breaking down the call to show how scammers operate—and how to protect yourself.

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What is Your Business’ Tech Doing to the Environment?

What is Your Business’ Tech Doing to the Environment?

Listen closely. Hear that? It's the subtle, almost invisible hum of technology, the tireless engine powering your sales, streamlining your communication, and orchestrating your daily operations. We've all become wonderfully reliant on this digital symphony. Here’s a thought that might not hum so quietly: what’s the environmental encore of all this tech that keeps our businesses thriving? It’s a conversation that’s not just worth having; it’s essential.

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What is “Blockchain,” Anyways?

What is “Blockchain,” Anyways?

You’ve probably heard a bit about blockchain. It’s a technology that is typically linked with cryptocurrencies, but its function is much more. It actually has the potential to transform everyday business operations significantly, if used properly. 

Forget the complex technical stuff. At its core, blockchain is like a highly secure and transparent digital record-keeping system. Imagine a shared ledger where every transaction or piece of agreed-upon information is recorded as a block. Once a block is added to the chain, it's cryptographically sealed—meaning it cannot be altered or deleted. Everyone with authorized access sees the same information, creating a foundation of trust and clarity.

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Proactive IT Solutions Are the Best Option for SMBs

Proactive IT Solutions Are the Best Option for SMBs

We know how difficult it can be for a small business to make do with the time and resources it has. We see it every day in our work with local SMBs. The reality is that technology is ingrained in every part of the modern business, so you cannot risk it failing when you need it most.

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Yes, Even Small Businesses Need Cybersecurity Protections

Yes, Even Small Businesses Need Cybersecurity Protections

Imagine leaving the physical doors of your business unlocked overnight. The thought is unsettling, isn't it? You wouldn't risk your assets, your hard work, and the trust of your clients like that. That's precisely the risk many small to medium-sized businesses (SMBs) unknowingly take by underestimating the importance of cybersecurity.

Let’s explore just how important proper cybersecurity truly is.

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Focus on Physical Security to Fortify Your Business Further

Focus on Physical Security to Fortify Your Business Further

We dedicate significant attention to safeguarding your digital assets, but have you cast a similarly critical eye on the tangible security of your business premises? Nowadays, ensuring the safety of your physical office, its valuable assets, crucial resources, and most importantly, your dedicated employees, is paramount.

We want to highlight the range of options available to help you effectively manage your physical infrastructure.

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Why Would You Ever Settle for Break-Fix IT?

Why Would You Ever Settle for Break-Fix IT?

Businesses used to think that it was worth waiting around for technology solutions to break before servicing them. In fact, it was such a commonplace practice that it’s still prevalent (although to a significantly reduced degree) today. We want to look into why it just makes sense to leave the old break-fix IT model behind in favor of a more proactive approach.

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It Doesn’t Matter What Size Your Business Is, You Can Benefit from IT

It Doesn’t Matter What Size Your Business Is, You Can Benefit from IT

Today, IT tools and services are essential for businesses of any size. They provide the direction, stability, and connectivity needed to thrive in an increasingly digital landscape… but what exactly are these "IT tools and services," and why should they be a priority for your business, specifically?

Simply put, they encompass the hardware, software, and expertise that enable your business operations, from managing customer relationships and streamlining workflows to safeguarding critical data. Let’s talk a little more about why they need to be prioritized.

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How to Get Your Team to Look Beyond the Rules for Your Cybersecurity

How to Get Your Team to Look Beyond the Rules for Your Cybersecurity

A strong cybersecurity posture isn't just about installing the latest software or ticking boxes on a compliance checklist. It's about building a culture of security where every member of your team is actively engaged and invested in protecting your collective digital well-being… but how do you achieve that buy-in, beyond simply mandating policies? 

It starts with illuminating the "why" behind the "what."

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3 Ways AI Can Change Your Operations for the Better

3 Ways AI Can Change Your Operations for the Better

Artificial intelligence is becoming ubiquitous in the business technology sector and for good reason. It’s allowing small and medium-sized businesses to do more and compete with businesses that were previously just ahead of them.

Today, we want to go over some (reasonably) easy ways you can use AI in your IT operations to make your business more efficient.

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Stop Letting Weak Passwords Put Your Business at Risk!

Stop Letting Weak Passwords Put Your Business at Risk!

Quick—how many passwords do you have to remember? Chances are, it’s more than you might expect… especially when you factor in both your personal ones and those you maintain for your business.

After all, it is risky to the point of irresponsibility to repeat your passwords across accounts, especially those you maintain for your business. This kind of repetition can easily lead to financial losses and reputation damage, as it facilitates a data breach.

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Do You Need a Reason to Consider VoIP? Here’s Three

Do You Need a Reason to Consider VoIP? Here’s Three

If you’re a smart manager, you're always looking for ways to optimize spending and enhance your organization’s ability to be efficient. Voice over Internet Protocol (VoIP) isn't just a trendy tech term; it's a strategic financial move that can significantly impact your bottom line. Today, we get into how VoIP translates to real cost savings.

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Use This Essential IT Security Checklist to Protect Your Business

Use This Essential IT Security Checklist to Protect Your Business

Running a business today presents unique opportunities and challenges. For instance, safeguarding business information and systems—both physical and digital—is no longer just an IT department concern; it is fundamental to operational continuity and overall success.

The real question is whether or not you are prepared to deal with the threats you’re practically guaranteed to face.

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Are You Sure Your In-House IT Department Is Enough?

Are You Sure Your In-House IT Department Is Enough?

While you want to believe the best of your business, including your IT staff, it’s important to recognize when they’ve reached their limit regarding knowledge and workload. To combat these limitations, you can work with an outsourced IT provider. Combining the two can help you meet your business’ technology needs.

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Backing Up Your Data Is Critical

Backing Up Your Data Is Critical

There are a lot of ways that a business’ data is at risk. Hackers can inundate your network with malware, some kind of natural disaster can befall your place of business, you could be the victim of sabotage, or someone who works for you can just mistakenly delete a critical file. With so much risk, it’s a good idea to have a comprehensive backup and recovery plan in place so you have access to a copy of your data should any of these unfortunate situations come up.

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IT for Small Businesses: Is It Worth It? (Hint: YES)

IT for Small Businesses: Is It Worth It? (Hint: YES)

Want to run a business without technology? You’re in the wrong line of work; technology is so deeply ingrained in business that it’s not going anywhere. From your communication platform to your point-of-sale software, you need technology, and where there’s technology, there will inevitably be a need for technicians.

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What You Need to Know to Keep Malware from Being a Problem

What You Need to Know to Keep Malware from Being a Problem

Every day, cybercriminals wake up and choose violence. 

Whether it’s a nasty strain of ransomware demanding a king’s ransom or a sneaky little virus that just wants to watch your business burn, the threats never stop coming. That’s why locking down your business is as essential as putting cream in your morning coffee.

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Latest Blog

Why the Future Belongs to Elite Engineers. Artificial intelligence is rapidly transforming IT service delivery. Tasks that once took hours are now resolved in seconds through automation and self-service tools. We're entering an era where the routine is handled by machines, and only the most complex, high-stakes problems reach a human.

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Learn more about what Indevtech can do for your business.

Indevtech Incorporated
Pacific Guardian Center, Mauka Tower
737 Bishop Street, Suite 2070
Honolulu, Hawaii 96813-3205

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