Indevtech Blog

Indevtech has been serving the Honolulu area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Four Major Benefits of Having a Help Desk

Four Major Benefits of Having a Help Desk

When your employees struggle with their technology, who do they turn to? Do you have anyone at your business who is, without a doubt, the go-to IT resource who can help them address simple issues like changing a password or fixing a problem with their workstation? There is a name for this kind of support: the help desk. Let’s discuss why your business needs one and why it might be in your best interest to outsource this responsibility.

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Get Support When You Need It With Our IT Help Desk

Get Support When You Need It With Our IT Help Desk

As technology continues to advance, businesses inevitably encounter challenges and technical issues. In such scenarios, an IT help desk plays a pivotal role. Let’s delve into the operations of an IT help desk and elucidate why it stands as a valuable asset for any business.

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Help Desk Makes IT Support Easier

Help Desk Makes IT Support Easier

Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator. 

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You May Be Surprised What You Are Missing Without a Help Desk

You May Be Surprised What You Are Missing Without a Help Desk

Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.

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Latest Blog

There’s a lot that any small business owner has to manage at any given moment, so the last thing you need is to have technology issues or challenges throw a wrench into things… and when they do, you certainly don’t need any delays in fixing the problem. That’s how traditional IT support works, and nowadays, it's simply insufficient for business needs. Fortunately, today’s technology also enables us to address these support needs more effectively. Let’s review how managed services offer a more proactive and strategic (and therefore more financially sound) option.

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Learn more about what Indevtech can do for your business.

Indevtech Incorporated
Pacific Guardian Center, Mauka Tower
737 Bishop Street, Suite 2070
Honolulu, Hawaii 96813-3205

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