Real Scam Call Breakdown: How “Fake QuickBooks Support” Tricks You Out of Thousands

This month, we intercepted a real-life scam where fraudsters posed as QuickBooks support, tricking a small business into nearly sending themover $2,600. We’re breaking down the call to show how scammers operate—and how to protect yourself.

🎭 The Setup A business owner searched “QuickBooks support number” and called the first result. The voice on the other end sounded professional, claimed to be from “Intuit,” and immediately said the account had issues syncing to the server.

🔍 What the Scammer Did:

• Claimed the software was “expiring” soon
• Insisted there were errors in the payroll file
• Quoted fake pricing for renewals (e.g., $1,800 for 3 years)
• Tried to collect bank account and routing numbers
• Used urgency to pressure the client into acting fast
• Distracted with small talk to build trust and lower suspicion

🚩 Top Red Flags You Should Never Ignore:

• Phone number was not from the official Intuit site
• Asked for bank details instead of redirecting to verified payment portals
• Said switching to QuickBooks Online would lose “40% of data” (false)
• Claimed software updates would happen aftermanual payment

🛡️ How to Stay Safe:

• Use only verified contacts: Always visit quickbooks.intuit.com directly
• Don’t trust Google ads or third-party numbers
• Never share sensitive information with someone who calledyou or whom you can’t verify
• Ask your IT provider before you act on any urgent “software error” messages

✅ Final Word: Scammers are getting bolder and more convincing—but you can beat them with awareness and caution. If you're ever unsure, reach out to us first. It's better to double-check than to fall for a scam. Need help verifying a call or securing your QuickBooks? Contact us now.