Proactive IT Solutions Are the Best Option for SMBs

We know how difficult it can be for a small business to make do with the time and resources it has. We see it every day in our work with local SMBs. The reality is that technology is ingrained in every part of the modern business, so you cannot risk it failing when you need it most.

If you’ve ever experienced technology issues, you know that reacting to problems can be costly, disruptive, and a hindrance to your growth. Conversely, by taking a proactive approach, you might see technology that works more often and allows you to avoid a lot of the pitfalls associated with business technology. This week, we want to reinforce the importance of having technology management that is out in front of the issues you’ll experience. 

Introducing Proactive IT Support

It helps to imagine your business technology as a complex machine—one that requires maintenance and regular tune-ups to ensure it runs smoothly while avoiding major breakdowns.

This is the guiding principle behind proactive IT support. If you take good care of your technology, it lessens the likelihood and severity of major problems that could occur, like a server crash, a network vulnerability, or a software malfunction. If you can prevent issues from arising in the first place, you’ll have an easier time keeping your business productive.

Some of the common methods used in proactive IT support include: continuous monitoring of systems, regular security updates, performance optimization, and future forecasting for potential opportunities or challenges to your operations.

Your Business Needs This Kind of Support

Most businesses don’t focus on their IT. After all, they’re not IT businesses, and they don’t necessarily have all the core knowledge required to handle these responsibilities. If businesses don’t have in-house resources to handle these responsibilities, their IT systems can become one of the most costly and time-intensive distractions out there, as they can pull your employees away from your primary business objectives.

If your IT isn’t handled properly, the resulting downtime can lead to financial losses, damages to reputation, and loss of consumer trust, all of which can be prevented easily with proactive management and maintenance. If you don’t, it’s only a matter of time before something goes wrong that dramatically impacts your business.

Proactive IT Is Less Expensive, Too

We get it, sometimes it feels like it doesn’t make sense to invest in preventative maintenance when it feels like something is working fine… until it doesn’t.

There will always be the possibility of unseen threats or unanticipated problems. There is an unknown element in business IT that is as sinister as it is unpredictable. Just because you can’t see a problem physically doesn’t mean that it’s not there. You want to take proactive measures so that the everyday wear and tear and the hidden vulnerabilities of your technology don’t surface at the most inopportune times.

To put things in perspective, the average cost of a data breach for an SMB could lead businesses to closure within six months. Yikes. Of course, this is but one type of issue you could encounter, and there are countless other inefficiencies that could impact your bottom line due to service disruptions, maintenance, and so on.

The good news is that proactive monitoring and security can reduce these risks, and it doesn’t have to take a lot of your business’ time and energy, either.

Let Us Help You Proactively Manage Your IT

Indevtech can be your business’ eyes and ears, acting as your designated proactive IT maintenance and monitoring solution so your team can focus on their day-to-day tasks. We can keep a look out for inefficiencies and vulnerabilities on your network so they can be addressed in a timely manner, well before they become a downtime-causing issue. To learn more, call us at (808) 529-4605 today.