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Indevtech Blog

Indevtech has been serving the Honolulu area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Pros and Cons of Automating Business Processes

The Pros and Cons of Automating Business Processes

Most industries utilize automation to at least some degree. With plenty of benefits that can be taken advantage of, businesses need to remember that they still must be careful about implementing these systems, as failing to do so could cause downtime and negatively impact productivity. Here are some of the major benefits and detriments that your organizations should consider when examining automation.

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Getting a Better Sense of Customer Relationship Management

Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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Budgeting for IT Can Benefit Your Business’ Bottom Line

Budgeting for IT Can Benefit Your Business’ Bottom Line

Your business depends on a budget to come out in the black at the end of the fiscal year, and the way you invest that budget will have a considerable impact. As you create this budget, your IT needs to be one of your top considerations - after all, it is what effectively powers the modern business. Here, we’ll discuss how diligently incorporating your IT into your budget can help your business be more successful down the line.

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Why It’s Great that Managed Services are Managed

Why It’s Great that Managed Services are Managed

One of the key benefits of managed IT services is right in the title. It’s managed, meaning that you don’t have to worry about maintaining or configuring your systems. Many small businesses see these kinds of advertisements out in the world but don’t necessarily understand what services are being marketed to them. We’ll take a deep dive into what you can expect from “managed” services for your organization.

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How to Properly Assess Your Technology Needs

How to Properly Assess Your Technology Needs

Nothing lasts forever, especially not the technology that a business relies on to function. Between typical wear and tear and the always-improving trajectory that the technology industry follows, you will likely need to actively evaluate your needs and what you resultantly need to obtain. Today, we’ll walk you through how this technology assessment should be shaped.

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Is Your IT Holding Up Its End Of The Bargain?

Is Your IT Holding Up Its End Of The Bargain?

As you design your business’ IT infrastructure, it is important that you look months and years into the future, rather than just what you need in the moment. A good managed service provider will understand that--which makes it your job to find a good one. The following questions will help to more quickly narrow down your search to find the best provider for your needs.

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Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

An internal IT department serves two primary purposes for businesses. The first is to keep an eye on your technology problems and resolve them. The second is to plan for the future and implement new strategies that will help your organization function more effectively. The problem for the average small business is that their IT department often doesn’t have the luxury of performing both of these tasks.

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Explaining Managed IT to Busy Business Owners

Explaining Managed IT to Busy Business Owners

As a business, you focus on providing a specific good or service to your area. This means spending a considerable amount of time trying to make your organization the go-to SMB for that particular service. All organizations specialize in a certain craft, but sometimes their skills may fall short of their needs in areas that lay outside this expertise. Outsourcing is a simple way for businesses to leverage skills that aren’t part of their expertise without taking the time to learn the skill themselves, and it’s an invaluable part of any business owner’s strategy.

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It Pays to Outsource Your IT

It Pays to Outsource Your IT

Technology can be fickle at times. When it’s not working properly, it can hold your business back from reaching its maximum potential. Therefore, in order to maximize your bottom line, it becomes common sense to ensure that your technology is in proper working order at all times. The problem lies in the fact that you may not necessarily specialize in technology management, and don’t have the time or budget to perform maintenance yourself. What’s the SMB to do?

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Overcome IT Performance Issues with These 4 Proven Practices

b2ap3_thumbnail_it_maintenance_400.jpgIs your network running a little sluggish? Computing hardware isn’t perfect and requires a certain level of maintenance in order to keep everything running at capacity. Before you swap out your old server units for new ones, try these maintenance best practices.

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